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Frequently Asked Questions

Will I lose any saved info when I upgrade the software?

No, because we make sure all user data is always protected

If I loose access to the registered email address?

Please try to logging in the Software and click on forgot password, It will give you an option
to login use failsafe, When you login generate a Failsafe and keep it safe.

Can I install it on previous versions of Windows like Win8?

No, It may work, but we won’t support

If I purchase a new device and loose my old device, Will I be required to make a new purchase?

No, you can send email from your registered email address and we will share the new
details with you.

Will I be charged if I delete and recreate a User?

No, a Deleted User can still be recovered upto 30 Days