Job Role : End User Computing - Desktop Administrator
Location : Wilmington, MA/San Jose, CA
Job Type : Full time Permanent
Job Description
Job Description
Must Have Technical/Functional Skills
• Desktop support
• SCCM
• Imaging and Patch Management
• Software Distribution
• Good communication
Roles & Responsibilities
o Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
o Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
o Remote support & troubleshooting of end user issues
o Windows OS, MacBook support
o Zscaler troubleshooting
o The Engineer is responsible for managing and support end-end Remote Desktop related activities.
o Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10
o Must have prior experience in Design and Implementation of SCCM hierarchy
o Must have prior experience of Design and Implement migration to SCCM from other tools
Generic Managerial Skills:
• Excellent communication
• Team collaboration
• Documentation and knowledge sharing
• Any Technical Certification is Preferred