Position: AJO Developer/ Adobe Journey Optimizer
Relevant Experience: 6 yrs
Work Location : Pune ODC
Is it complete WFO or Hybrid model
Hybrid (weekly thrice inside ODC)
BG Check (Before OR After onboarding)
Detailed JD
Mandatory skills: AJO and CJA
(Roles and Responsibilities)
Key Roles and Responsibilities:
AJO Development & Maintenance:
Support & maintenance, Design, develop, and implement customer journeys in AJO using best practices and industry standards.
Write high-quality, well-documented, and maintainable AJO workflows and integrations.
Troubleshoot and debug AJO applications to identify and resolve issues.
Perform code reviews and provide constructive feedback to other developers.
Ensure the stability, performance, and security of AJO applications.
Customer Journey Analytics:
Translate business requirements into AJO workflows, including customer segmentation, journey branching, and personalized messaging.
Integrate AJO with other Adobe Experience Cloud solutions (e.g., Adobe Analytics) and third-party systems.
Optimize customer journeys based on data analysis and performance metrics.
Ensure seamless customer experiences across all channels (e.g., email, mobile, web, social media).
Project Involvement:
Participate in all phases of the software development lifecycle, from requirements gathering and design to testing and deployment.
Collaborate with project managers, business analysts, and other stakeholders to understand the incidents and support in resolving.
Estimate efforts and provide realistic timelines for resolution of issues.
Ensure that issues are resolved in timely manner to avoid any SLA breach.
Technical Expertise:
Deep understanding of Adobe Journey Optimizer, including its features, functionalities, and best practices.
Experience with data integration and data pipelines.
Experience with version control systems (e.g., Git).
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