L2 Application Support Engineer (WebSphere Commerce)-6

Job Type: Full Time

Job Category: IT

Job Description

Job Title: L2 Application Support Engineer (WebSphere Commerce)
Location: Springfield, MO
FTE

Job Description

We are seeking an experienced L2 Application Support Engineer to provide operational support for our mission-critical WebSphere Commerce Suite (WCS) 8.x e-commerce platform. This role requires strong troubleshooting skills, proactive monitoring and incident response capabilities to ensure optimal performance and availability of our online commerce systems.

Technical Skills

· 3-5 years of experience in application support or technical support roles

· 2+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms

· Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills

· Basic knowledge of Linux/Unix systems and command line operations

· Knowledge of web technologies (HTTP/HTTPS, load balancers, web servers)

· Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions

Key Responsibilities

Incident Response & Troubleshooting
Monitoring & Performance Management
Application Operations
Database Support & Integration
Documentation & Knowledge Management

Required Skills

DevOps Engineer Senior Email Security Engineer

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