Hiring: Network L1 Data
📍 Location: Mexico (CDMX / Guadalajara / Monterrey / Querétaro)
💼 Job Type: Contract / Full-Time
🧾 Job Description
We are looking for a Network L1 Data Engineer/Analyst to support day-to-day network monitoring, data validation, incident logging, and basic troubleshooting. The ideal candidate should have strong understanding of networking fundamentals and experience working with monitoring tools and ticketing systems.
🔹 Key Responsibilities
Monitor network alerts and dashboards (L1 support)
Log incidents and raise tickets in ITSM tools (ServiceNow preferred)
Perform basic troubleshooting for LAN/WAN, VPN, and connectivity issues
Validate network-related data, reports, and device inventory
Support escalation to L2/L3 teams with proper documentation
Track SLA, outage reports, and daily operational updates
Maintain accurate records and follow SOPs
✅ Required Skills
Basic understanding of Networking (TCP/IP, DNS, DHCP)
Knowledge of routers, switches, and firewalls (basic)
Experience with monitoring tools (SolarWinds / Nagios / Zabbix – any)
Ticketing tool experience (ServiceNow / Remedy – any)
Strong communication and documentation skills
Willingness to work in shifts if required
⭐ Nice to Have
CCNA knowledge (preferred)
Basic knowledge of Linux commands
Experience in NOC environment
📅 Interview Details (Mexico Time)
Interview Date: 12th Feb 2026 (Thursday)
Timing: 11:00 AM to 03:00 PM
📌 Note: interview timings are post 11:00 AM and before 4:00 PM (Mexican Time).
#NetworkSupport #NetworkEngineer #L1Support #NOC #Networking #TCPIP #DNS #DHCP #LAN #WAN #VPN #ServiceNow #SolarWinds #ITSupport #MexicoJobs #CDMX #Guadalajara #Monterrey #Queretaro #Hiring