Desktop Queue Manager-6

Job Type: Full Time

Job Category: IT

Job Description

Title : Desktop Queue Manager

Location : CDMX, Mexico

FTE

Roles & Responsibilities

Strong knowledge and experience as L2 End User Desktop Support Engineer both Mac and Windows
Goods hands on experience in ServiceNow
Good Analytical and team handling skills
Good Presentation skills
Excellent oral and written communication skills
Excellent Presentation skills
Worked as EUC Lead or Manager and handled team of 20+ Desktop associates
Good customer handling and escalation resolution skills

Required Skills

Technical Project Manager

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