Role : DWO Field Support
Location: West Palm Beach, FL
Desirable Skills:
Keyword:
Skills: Desktop Management - Infrastructure Services (IS)
Experience Required: 6-8
Job Title: DWO Field Support
The DWO Field Support role is responsible for providing on-site and remote operational support for DWO activities, ensuring smooth execution of field operations, data accuracy, and coordination between field teams and central offices. The role focuses on monitoring field performance, resolving operational issues, and supporting compliance with established processes and standards.
Provide field-level support for DWO operations and programs.
Coordinate with field teams to ensure timely execution of assigned tasks.
Monitor field activities and report progress, issues, and outcomes to supervisors.
Assist in data collection, verification, and reporting from field operations.
Troubleshoot operational challenges and support corrective actions in the field.
Ensure adherence to organizational policies, procedures, and quality standards.
Support training and guidance for field staff when required.
Maintain accurate documentation and records of field activities.
Strong understanding of field operations and support processes.
Effective communication and coordination skills.
Ability to identify and resolve field-level operational issues.
Basic data collection, reporting, and documentation skills.
Time management and ability to handle multiple field tasks.
Problem-solving and analytical thinking abilities.
Willingness to travel and work in field environments.
Basic proficiency in MS Office or mobile-based reporting tools.