Job Type: Contract
Job Category: IT

Job Description

Job title: IT Change Management Controls Analyst

Job Summary:

As an IT Change Management Controls Analyst, you will be responsible for identifying, analyzing, and implementing changes in IT systems and software. Your primary objective will be to ensure systems operate efficiently with minimal disruption to end-users. You will work closely with IT leadership to plan, implement, and document changes in processes and technologies. An ideal candidate should have a strong background in IT change management controls, process improvement, and project management.

Responsibilities and Duties:

- Develop and maintain policies and procedures for IT change management controls.

- Lead efforts to identify, analyze, and implement changes in IT systems and software.

- Develop and maintain plans for testing and implementing system changes.

- Coordinate with IT teams to ensure changes are properly documented and communicate with users regarding changes.

- Monitor change management controls to ensure compliance with policies and procedures.

- Evaluate and assess processes for continuous improvement opportunities.

- Work with IT leadership to establish metrics to evaluate performance in change management processes.

Qualifications and Skills:

- Bachelor's degree in Computer Science, IT, or related field.

- 5+ years of experience in IT change management controls.

- Proven experience in process improvement, project management, and change management.

- Excellent analytical and problem-solving skills.

- Ability to communicate effectively with technical and non-technical audiences.

- Experience with ITIL, ServiceNow, or other ITSM tools.

- Detail-oriented and organized.

- Excellent project management and time-management skills.


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Required Skills
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