Role: Legal Operations Business Analyst
Location: Austin, TX (100% Onsite from day 1)
Long Term Contract – W2 & C2C
Position Details:
The Legal Operations group is looking for an experienced Business Analyst that will work closely with our Client’s Product Manager to analyze data, gather requirements, and create/refine process models. You will be part of a cross-functional team, working closely with representatives from development, data, and change management to ensure project deliverables are created/submitted based upon the agreed-upon schedule and align with the project stakeholder expectations.
The Business Analyst must be prepared to:
• Develop and document business processes to illustrate current and future state
• Gather stakeholder feedback, categorize, and prioritize information
• Review and analyze user feedback to identify common themes, trends, and recommend areas for improvement
• Stay connected with users, keeping them informed about the status of their submitted recommendations
• Convert user feedback into actionable user stories (within JIRA) that reflect the desirable business process
• Must have worked in prior Salesforce implementation and have the required Salesforce skillset
• Be prepared to draft test cases that are user-friendly and make sense
• Confirm system meets submitted requirements by actively participating in system testing activities
• Support end-user testing activities by tracking progress and conducting any required follow-ups
• Communicate findings, recommendations, and project updates to the Apple Matters core team
• Must be comfortable liaising between technical and business team members
Additional Requirements:
• Minimum 5 years of experience serving as a Business Analyst
• Experience in Legal Operations a plus – Highly Preferred
• 3-5 Years of experience with business process modeling and designing; mandatory
• Familiarity using tools required- JIRA, Miro, Chorus, Quip, Keynote, Wrike; mandatory
• Excellent verbal and communication skills; mandatory
• Self-motivated and able to work with minimal supervision; mandatory
• Collaboration, communication, interpersonal, problem-solving, decision-making skills, and attention to detail; mandatory
If interested, please share your resume to: vivekk@acestackllc.com