Role: ServiceNow Tech Consultant or Business Consultant with TNI/ TSM
Location: Remote
Fulltime – Permanent
Job Description
Must Have Technical/Functional Skills
ServiceNow Tech Consultant or Business Consultant with
TNI(Telecom Network Inventory) / TSM (Telecommunication Service Management) experience
Roles & Responsibilities
The ideal candidate will have:
• Service Management and Telecom Operations experience.
• Multiple end-to-end TNI/TSM implementation or remediation engagements.
• Strong telecom inventory modelling expertise.
• Deep knowledge of network circuits, connectivity services, and telecom operations.
• Experience leading data migration and inventory reconciliation projects.
• Experience working with NOC, Engineering, Service Delivery, and Operations teams.
• Proven track record in production go-live, cutover planning, and operational adoption initiatives.
Nice-to-Have Experience
• Telecom Service Operations Management (TSOM)
• 5G Network Inventory
• Cloud Connectivity Modeling
• Datacenter Capacity Management
• Service Mapping
• Large-scale telecom transformation programs
Certifications:
1. CSA
2. ITIL Foundation
3. TNI implementation experience
4. TSM implementation experience
5. CMDB/CSDM experience
6. Telecom inventory modeling experience
7. Data migration & reconciliation experience