Job Title: UX Designer
Location: Jersey City, NJ
Full Time
Job Description
Must Have Technical/Functional Skills
§ Strong proficiency in Figma, Adobe XD, Sketch, or equivalent design and prototyping tools.
§ Expertise in information architecture, wireframing, interaction design, responsive design, and design systems.
§ Knowledge of conversational UX, AI explainability, human-in-the-loop workflows, and trust-centered interface design.
§ Understanding of WCAG accessibility standards and inclusive design practices.
§ Strong collaboration skills with business SMEs, product owners, architects, developers, and QA teams.
Excellent visual communication and presentation skills.
Responsibilities
§ Design human-centered experiences for AIG's Enterprise AI Agentic Platform, including AI agent interaction flows, dashboards, and workflow screens.
§ Create user personas, journey maps, wireframes, mockups, clickable prototypes, and design specifications.
§ Partner with business stakeholders to understand user needs, operational pain points & adoption considerations across business lines.
§ Define UX patterns that support explainability, transparency, auditability, user control, and safe AI adoption.
§ Collaborate with UI developers and engineering teams to ensure design fidelity during implementation.
§ Conduct usability reviews and incorporate feedback from business users, product owners, security, and compliance stakeholders.
§ Maintain design consistency through reusable components, style guides, and accessibility checks.