Job Type: Full Time

Job Category: IT

Job Description

Job Title: WMS Program Manager Legacy Modernization & Cloud Migration

Job Summary:

Project Overview:

We are leading a critical Supply Chain transformation initiative focused on rewriting and modernizing the Warehouse Management System (WMS) that currently supports all Distribution Center (DC) operations. This program will consolidate and modernize outdated WMS functionality into a cloud-based architecture, improving maintainability, scalability, and supporting geographical expansion (US, Mexico, Brazil). The WMS Program Manager will lead this multi-track transformation, partnering across business, IT, and product teams.

This position demands a seasoned Program Manager capable of leading complex, enterprise-scale software development initiatives in an Agile environment, with a particular focus on Warehouse Management System (WMS) modernization. The ideal candidate will drive the full lifecycle of WMS solution delivery—from defining business requirements and designing scalable solutions to overseeing implementation, configuration, and integration across multiple systems.

Key Responsibilities

End-to-End Program Leadership

• Lead the full lifecycle of the WMS rewrite and modernization program, from inception through go-live and stabilization.
• Build and manage the integrated program plan across development, infrastructure, data, QA, and change management teams.
• Govern program scope, budget, risks, and multi-year delivery timelines.
• Oversee the implementation of warehouse management solutions, including configurations, integrations, and operational readiness.
• Drive solution design sessions to ensure alignment between system capabilities and strategic business objectives.

Legacy Modernization & Cloud Transition

• Guide the decommissioning of legacy WMS platforms, ensuring uninterrupted DC operations during transition.
• Lead re-architecture efforts to migrate legacy functionality into a scalable, cloud-native WMS platform.
• Collaborate with enterprise architects, cloud engineers, and platform leads to ensure alignment with overall cloud and infrastructure strategies.
• Ensure scalability and maintainability by validating that all enhancement requests align with the system’s core design and roadmap.

Agile Program Execution

• Set up and scale Agile delivery practices across distributed teams.
• Act as Scrum Master for critical workstreams as needed, facilitating Agile ceremonies and resolving blockers.
• Support backlog creation, sprint planning, cross-team dependency management, and release coordination.
• Actively participate in development and configuration cycles, ensuring delivery quality and alignment to business needs.

Stakeholder Engagement & Business Alignment

• Serve as the primary liaison for IT, supply chain operations, DC managers, and external partners.
• Translate business processes into actionable software requirements (e.g., BRDs, user stories, and gap analyses).
• Maintain strong stakeholder relationships, ensuring continuous alignment and transparent communication of risks, dependencies, and progress.
• Lead and contribute to integration planning across systems and platforms to define technical and process requirements.
• Facilitate process improvement initiatives, using data insights to identify efficiency opportunities.
• Define and communicate return on investment (ROI), aligning technical solutions with operational value and business case expectations.
• Provide ongoing support for post-implementation stabilization and continuous improvement planning.

Required Experience & Skills

• 8+ years of Program Management experience leading complex, enterprise-wide technology initiatives.
• 5+ years of hands-on WMS experience, including legacy modernization and/or new WMS rollouts.
• Proven experience leading cloud migration projects, preferably AWS, Azure, or GCP.
• Strong familiarity with distribution center operations, warehouse workflows, and order fulfillment.
• Demonstrated ability to manage modernization of legacy systems built in older tech stacks (C, VB, Informix, etc.).
• Solid Agile/Scrum delivery experience; Scrum Master or SAFe certification preferred.
• Strong communication, cross-functional coordination, and executive stakeholder management skills.

Preferred Qualifications:

• Experience with multi-site DC WMS deployments in the retail or automotive sector.
• PMP, PgMP, CSM, SAFe Agilist, or equivalent certifications.
• Knowledge of WMS vendors (e.g., Manhattan, Blue Yonder) or custom-built cloud-native WMS solutions.
• Familiarity with enterprise change management and training programs for large user bases.

Ideal Candidate Profile:

• Has successfully led cloud-based rewrites of legacy WMS systems supporting 24/7 warehouse operations.
• Understands the unique demands of distribution centers and high-availability environments.
• Can blend strategic vision with hands-on delivery leadership in Agile environments.
• Excels in cross-functional stakeholder alignment across business and technical domains.

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Required Skills