Job Type: Contract

Job Category: IT

Job Description

Role: Senior Cloud and AI Platform Engineer

Location Required: Morris Plains, New Jersey (Onsite).

Contract W2 & C2C

Who are we looking for?

We are seeking a Senior Cloud and AI Platform Engineer with expertise in on-prem Infrastructure setup.

Technical Skills:

This role focuses on optimizing Chabot infrastructure, ensuring system scalability, conducting load test and supporting Platform enhancement requests for AI-driven customer engagement.

Good hands-on experience in AWS Cloud migration, Kore.ai XO Platform, API Gateway implementation, Linux administration, Performance/load testing with JMETER and Platform enhancement support.

Role responsibilities:

• Design and manage on-prem Infrastructure for Kore.ai Bot builder.
• Lead Migration of on-prem systems to AWS ensuring scalability and security.
• Configure and optimize kore.ai XO Platform and Smart Assist features.
• Implement API Gateways to enhance Chabot performance and Integrations.
• Perform Linux administration, troubleshooting and system optimization.
• Conduct load testing with JMeter for the Kore.ai Bot builder to assess System performance under different loads analysing response times and recommend optimizations.
• Support and Implement Platform enhancement requests, working closely with dev. teams to improve chat bot capabilities. 
• Collaborate with Infrastructure scaling, automation, security, and performance monitoring.

Requirements:

• 8 Years of experience in on-prem Infrastructure setup, cloud migration.
• 5 Years of experience AI Platform management
• Strong Linux troubleshooting and scripting skills.
• Experience with JMTER for load testing including workflow testing, API performance analysis.
• Knowledge on role-based access control, automation, and security best practices.
• Ability to support and implement Chabot platform enhancements based on business and user needs.

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Required Skills