Job Title: Oracle Cloud CX Sales Functional Designer
Job Summary:
We are seeking a highly skilled Oracle Cloud CX Sales Functional Designer to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining Oracle Cloud CX Sales solutions for our clients. This role will involve working closely with clients to understand their sales processes and requirements, and to create customized solutions that meet their needs.
Responsibilities and Duties:
· Collaborate with sales stakeholders (sales management, sales operations, sales reps) to understand their needs and translate them into detailed functional requirements for Oracle CX Sales.
· Design and configure Oracle CX Sales Cloud application to meet specific sales processes and requirements.
· Extensive knowledge of entire Oracle CX Sales offerings – Sales planning, Sales performance management, commerce, CPQ, Subscription management and PRM
· Develop functional design documents, including process flows, use cases, data mappings, and integration specifications.
· Configure and customize Oracle CX Sales, including Sales Objects, workflows, approvals, rules, territories, and security profiles.
· Design and implement integrations with other applications, such as ERP, CPQ, and Marketing Automation systems.
· Conduct thorough testing (unit, integration, user acceptance testing) and ensure the quality of the implemented solutions.
· Provide training and support to end-users on Oracle CX Sales functionality.
· Troubleshoot issues and provide ongoing support for Oracle CX Sales implementations.
· Stay up-to-date with the latest Oracle CX Sales Cloud features, patches, and best practices.
· Participate in project planning and execution, contributing to project timelines and deliverables.
· Collaborate with technical teams (developers, architects) to ensure seamless integration with other systems.
· Contribute to the development of best practices and standards for Oracle CX Sales implementations.
· Potentially lead small to medium-sized implementation projects.
Qualifications:
· Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
· 5+ years of experience in implementing Oracle CX Sales Cloud applications.
· Deep understanding of Oracle CX Sales Cloud architecture, functionality, and best practices.
· Proven ability to gather and analyze business requirements related to sales processes.
· Experience in designing and configuring Oracle CX Sales, including Sales Cloud Service, CPQ integration, and other relevant modules.
· Excellent communication, interpersonal, and presentation skills.
· Ability to work independently and as part of a team.
· Strong problem-solving skills and attention to detail.
· Experience with integration tools and technologies (e.g., Oracle Integration Cloud, REST APIs) is a plus.
· Oracle CX Sales Cloud certifications are a plus.
· Experience with Utility company is a plus.
· Familiarity with sales methodologies and processes is highly desirable.
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