Job Title: Desktop Support Technician with Lab Experience
Job Summary:
We are seeking a skilled Desktop Support Technician with Lab Experience to join our team. The ideal candidate will be responsible for providing technical support and troubleshooting for desktop computers and peripherals in a lab environment.
Responsibilities and Duties:
- Provide hands-on support for hardware and software related issues in lab settings
- Install, configure, and troubleshoot desktops, laptops, and peripheral devices
- Assist with software installations, updates, and patches
- Perform routine maintenance tasks such as system updates and virus scans
- Collaborate with team members to resolve technical problems and provide solutions
- Document all support activities and maintain accurate records
- Assist with inventory management and equipment procurement
Qualifications and Skills:
- High school diploma or equivalent required; technical degree or certification preferred
- 2+ years of experience in desktop support or related field
- Proficient in Windows and Mac operating systems
- Familiarity with lab environments and equipment
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal abilities
- Ability to work independently and prioritize tasks effectively
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