Roles & Responsibilities             

1. Facilitate the implementation and support of SAP SD 

2. Perform detailed analysis of complex business process requirements and provide

appropriate system solutions; identify, interpret, validate and document customer

requirements 

3. Design, customize, configure and testing of SD 

4. Document functional designs, test cases and results.

• Facilitate the implementation and support of SAP SD

 • Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements

 • Facilitate workshops to collect business requirements

 • Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.

 • Design, customize, configure and testing of SD

 • Identify gaps, issues and work around solutions.

 • Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems.

 • Handle changes or emergency transports as needed for high priority issues;

 • Document functional designs, test cases and results.

 • Proactively identify and propose business process and/or system enhancements

 • Provide consulting services on both new implementations and existing support projects 

• Act as a liaison between the business functions and the technical team.

 • Provide ad-hoc training and user support as required

 • Work self-directed and independently; may act as subject matter mentor to more junior members