Job Title: Capital Market Production Support Analyst
Job Summary:
We are seeking a talented Capital Market Production Support Analyst to join our team. The successful candidate will be responsible for providing technical support and troubleshooting for various capital market applications and systems. This role requires a strong understanding of capital markets and financial products, as well as excellent problem-solving skills.
Responsibilities and Duties:
- Monitor and support production systems to ensure smooth operation
- Perform root cause analysis for production issues and implement solutions
- Work closely with development teams to implement changes and enhancements
- Provide technical support to end users and resolve technical issues
- Document system configurations, processes, and procedures
- Participate in on-call rotation for after-hours support
Qualifications and Skills:
- Bachelor's degree in Computer Science, Finance, or related field
- 2+ years of experience in capital market production support
- Strong understanding of capital markets and financial products
- Experience with scripting languages such as Python or Shell scripting
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills
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