Job Title : ServiceNow - ITOM Development and Administration
Location: ONSITE- Dallas, TX
Duration: 6 months
Experience requested: 8 - 10 Yrs
Description:
ServiceNow - ITOM Development and Administration. ITAM (HAM and SAM development and administration), Integration analyst, ITSM development
o Service Catalogs development with Standard and Multi row variable sets
o Flow Designer (Flows, sub flows and decision tables) – Moderate to Complex workflows
o Development experience in Multi-page record producers/catalog forms
o Employee Center – Advanced to Expert level experience in portal development
o Moderate to Advanced level Scripting knowledge for all other development activities.
o Hands on implementation experience of discovery, analysis of discovery logs for errors.
o Support CMDB health checks, audits, and data cleanup activities.
o Perform daily administration and monitoring of ServiceNow Discovery and CMDB processes.
o Review and analyze Discovery logs, probes, and sensors to identify and resolve errors.
o Practical knowledge of networking protocols (TCP/IP, SNMP, SSH, WMI, etc.).
o Good understanding of infrastructure components (servers, databases, storage, network devices, cloud instances etc.).