Title: Project Manager
Location: Cleveland, OH
Contract
Role Description:
To assist business in enhancing project outcomes, streamlining the processes, and aligning projects with their strategic objectives.
To collaborate seamlessly and effectively with all the relevant stakeholders in implementing changes and achieving the desired goals.
To schedule connect with all the required stakeholders on regular basis and update Management on the project status
Create reports dashboards to provide a meaningful insight on the operational effectiveness
Being instrumental in executing the desired strategies
Work independently with minimal supervision
Must have Positive attitude with good communication and problem-solving skills
Project management experience is a must.
Knowledge of Contact Center area in Banking.
Competencies: Banking and Financial Technology, Collaboration, Communication, Project Management, Operational Risk Management, Obtaining Stakeholder Commitment
Experience (Years): 8-10
Essential Skills: Project management, reports, problem-solving skills, banking, contact center