IT Google Workspace Engineer
Location: Santa Clara CA
Duration: 6 months
● BS/MS degree in Computer Science, Engineering, or a related subject, or equivalent experience.
● Proven experience in a Systems Engineer or similar role, with a strong background in IT infrastructure and support.
● Google Workspace Expertise: Deep, hands-on experience administering Google Workspace (formerly G Suite) at an enterprise level.
● Managed or led and executed the full lifecycle of Microsoft 365 to Google Workspace migrations, including data transfer, user provisioning, and post-migration support
● ITSM Knowledge: Demonstrable experience using ITSM tools, with a strong preference for ServiceNow.
● Security Mindset: A fundamental understanding of information security principles and experience working collaboratively with security teams.
● Scripting & Automation: Solid scripting skills (e.g., Javascript, Python, GAM) to automate tasks and improve efficiency.
● Communication & Collaboration: Excellent communication skills, with the ability to articulate technical issues to both technical and non-technical audiences and to work effectively across teams.
● Personal Attributes: Highly self-motivated, AI evangelist, possessing an energetic disposition and a positive attitude, geared towards data-driven decisions and focusing on high-impact outcomes.
● Change/Incident Management - This position plays a key role in maintaining our service level agreements. The successful applicant will have a track record of applying formal change management procedures to minimize risk and disruption. They will also lead incident response efforts, coordinating with cross-functional teams to quickly diagnose and resolve service outages and major incidents
● Autonomous - The successful candidate will be a true owner, capable of single-handedly driving initiatives forward. This includes defining requirements, building out the project plan, and independently managing all necessary resources and tasks to deliver a successful outcome. Your success will be measured by your ability to deliver results with minimal direction
● Innovation Readiness Continuously embrace emerging technologies, including AI-powered tools, to enhance service delivery, drive automation, and stay adaptive in a fast-evolving IT landscape