Job Type: Contract

Job Category: IT

Job Description

Role: Advance Business  Process and QA Consultant for Utility Billing and CIS Implementation

Location: Houston, TX - (Hybrid)

Contract

JD:

• Working closely with stakeholders to configure, deploy, and optimize utility billing and customer information system (CIS) capabilities
• Strong understanding of utility billing processes, rate structures, and regulatory compliance.
• Hands-on functional and business process experience with platforms (e.g., Oracle Utilities, vxRetail, SAP IS-U, Open Smartflex).
• Translate complex utility rate structures (e.g., time-of-use, tiered, demand-based) into systems billing configurations.
• Collaborate with client teams across billing, operations, IT, and customer service to ensure successful CIS integration.
• Manage interval data ingestion and processing workflows, ensuring accuracy and compliance with regulatory standards.
• Document functional specifications, process flows, and configuration guides.
• Stay current on product updates and utility industry trends to advise clients effectively.
• Experience with interval data processing and smart meter integration
• Familiarity with EDI, mobile workforce management, and customer self-service portals.

Required Skills