Job Type: Contract

Job Category: IT

Job Description

Role: ServiceNow QA Automation Specialist

Location: Chicago, IL – Onsite

Long Term Contract – W2/C2C

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Job Description: We are looking for a highly skilled ServiceNow ATF Tester to join our team on a contract basis. The ideal candidate will have hands-on experience with ServiceNow's Automated Test Framework (ATF) and a strong background in testing methodologies, ServiceNow modules, and automation.

Key Responsibilities:

• Design, develop, and maintain automated test scripts using ServiceNow ATF
• Create test cases based on functional and technical requirements
• Collaborate with developers, business analysts, and QA teams to validate functionality
• Conduct regression testing using ATF across ServiceNow upgrades/releases
• Analyze test results and report defects in a timely manner
• Participate in daily stand-ups, sprint planning, and other Agile ceremonies
• Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules
• Develop reusable test templates for future automation initiatives

Required Skills:

• Overall IT Experience: 9-12+ Years
• 3+ years of hands-on experience with ServiceNow ATF
• Strong understanding of ServiceNow modules (ITSM, HRSD, CSM, etc.)
• Experience with Agile/Scrum methodologies
• Knowledge of test planning, test case creation, and defect management
• Proficient in identifying automation opportunities within the ServiceNow ecosystem
• Experience with ServiceNow administration or development is a plus
• Excellent analytical and communication skills

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA) or ATF Certification
• Experience with tools like JIRA, TestRail, Zephyr, etc.
• Prior experience in large-scale ServiceNow implementation projects

Required Skills