Job title: Desktop Support Engineer
Job Summary:
We are seeking a talented and experienced Desktop Support Engineer to join our team. The successful candidate will be responsible for providing technical assistance and support to our internal users in a timely and efficient manner. This is a great opportunity for someone with strong problem-solving skills and a passion for technology to excel in a fast-paced environment.
Responsibilities and Duties:
- Provide technical support for desktops, laptops, printers, and other peripheral devices
- Install, configure, and troubleshoot software applications and operating systems
- Maintain and update hardware and software inventories
- Collaborate with other IT teams to resolve complex technical issues
- Ensure all user equipment is functioning properly and resolve any issues as they arise
- Assist with IT projects and initiatives as needed
Qualifications and Skills:
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in desktop support or a similar role
- Strong knowledge of Windows operating systems and Microsoft Office products
- Proficiency in troubleshooting hardware and software issues
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
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