Job Title: ServiceNow IRM Architect
Job Summary:
We are seeking a highly skilled and experienced ServiceNow IRM Architect to lead the architecture, design, and implementation of the Integrated Risk Management (IRM) solutions on the ServiceNow platform. The ideal candidate will bring deep functional and technical knowledge of ServiceNow GRC/IRM modules and play a key role in aligning technical solutions with business risk and compliance strategies.
This is a 100% onsite role based in Chicago Downtown, IL.
Key Responsibilities:
· Lead the overall architecture and design of ServiceNow IRM/GRC modules.
· Design and implement scalable, enterprise-grade IRM solutions across:
o Policy and Compliance Management
o Risk Management
o Audit Management
o Vendor Risk Management
· Work closely with business stakeholders to translate complex risk/compliance needs into effective ServiceNow configurations and workflows.
· Provide strategic direction and oversight to development teams, ensuring alignment with best practices and platform capabilities.
· Define data models, integration patterns, and platform governance processes for IRM.
· Collaborate with security, risk, audit, and compliance teams to implement frameworks such as NIST, ISO 27001, SOX, GDPR, etc.
· Develop architecture diagrams, technical documentation, and solution design documents.
· Evaluate new ServiceNow features and modules related to IRM, and plan roadmaps for implementation.
· Ensure solutions meet performance, scalability, and security standards.
Required Skills & Qualifications:
· Overall IT Experience: 13-18+ Years
· 7+ years of overall ServiceNow experience, with 3–5+ years in ServiceNow GRC/IRM architecture roles.
· Hands-on experience with multiple IRM modules including Policy and Compliance, Risk Management, and Audit Management.
· Strong understanding of platform architecture, data modeling, integration, and security concepts.
· Proven experience designing complex workflows, business rules, ACLs, and scripting (Glide, JavaScript).
· Knowledge of governance frameworks and regulatory requirements: NIST, ISO, SOX, HIPAA, GDPR.
· Excellent communication, leadership, and stakeholder management skills.
· Ability to lead solution design sessions, architecture reviews, and technical roadmaps.
Preferred Qualifications:
· ServiceNow Certified Implementation Specialist – GRC/IRM
· ServiceNow Certified Application Developer or Architect
· Experience with ServiceNow SecOps and third-party tool integrations
· Familiarity with performance analytics and dashboarding in IRM
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