Job Type: Contract
Job Category: IT

Job Description

Performing design, development, and configuration of CCaaS products and platforms

3+ years in development, configuration, or deploying SaaS/Cloud products and platforms

Strong hands-on experience in cloud-based CX platforms, such as Genesys, NICE, or AWS Connect.

Certification preferred.

Experience in implementing, maintaining, and supporting voice, IVR, chat, SMS/messaging channels in

SaaS platforms

Required Skills
Genesys Consultant

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