Understands technical and functional design requirements for Service Now.
Provide high level Design and technical solutions for Service Now Implementation.
Strong leadership, relationship, communication and collaboration skills.
Experience in implementing inbound and outbound API integrations and workflows in Service Now.
Overall responsibility for the product implementation from experience, adoption, benefits and
Experience on Service Now tool along with excellent communications , Business analysis ,
presentation, listening and negotiation skills.
Practical experience in the creation or modification of the relevant ITSM tool set ( Incident, Change,
Problem , configuration).
Understand global, functional considerations and provide leadership and direction to Product
opportunities and development.
Perform work flow design, configuration and data loads for service now platform ( Service Now)