Job Title: Messaging SRE (Site Reliability Engineer)
As a Messaging SRE, you will be responsible for managing and maintaining our messaging infrastructure to ensure high availability, reliability, and performance. You will work closely with cross-functional teams to monitor, troubleshoot, and optimize messaging systems. This role requires a strong understanding of messaging technologies, excellent problem-solving skills, and the ability to work in a fast-paced, dynamic environment.
Responsibilities and Duties:
1. Monitor and maintain messaging systems, ensuring optimal performance and uptime.
2. Collaborate with software engineers to design, develop, and deploy scalable messaging solutions.
3. Troubleshoot and resolve messaging-related incidents and performance issues.
4. Automate repetitive tasks and implement system enhancements to improve efficiency.
5. Conduct performance testing and capacity planning for messaging infrastructure.
6. Participate in on-call rotations to provide 24/7 support for critical issues.
7. Collaborate with cross-functional teams to gather requirements and design reliable messaging solutions.
8. Stay up-to-date with industry best practices and emerging technologies in messaging systems.
9. Develop and maintain documentation, including runbooks and standard operating procedures.
10. Regularly analyze system logs and metrics to identify potential issues and proactively address them.
Qualifications and Skills:
1. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
2. Proven experience as a Messaging SRE or similar role, handling large-scale messaging infrastructure.
3. Strong proficiency in messaging protocols and technologies such as SMTP, IMAP, POP3, and MQTT.
4. Hands-on experience with messaging systems like RabbitMQ, Kafka, or ActiveMQ.
5. Solid understanding of Linux-based operating systems, networking, and load balancing.
6. Proficient in scripting languages such as Python, Shell, or Perl for automation tasks.
7. Knowledge of cloud platforms (e.g., AWS, Azure, GCP) and their messaging services.
8. Familiarity with containerization technologies (e.g., Docker, Kubernetes) is a plus.
9. Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues.
10. Strong communication and teamwork abilities, with a focus on collaboration and knowledge-sharing.
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