Job Type: Full Time
Job Category: IT

Job Description

Job Title: SAP CS Consultant

Job Summary:

As an SAP CS Consultant, you will be responsible for implementing, configuring, and supporting SAP Customer Service (CS) modules to meet the organization's business requirements. You will work closely with stakeholders to gather requirements, design solutions, and provide training and support to end users.

Responsibilities and Duties:

- Gather business requirements and design solutions using SAP CS modules

- Configure SAP CS module settings to meet business needs

- Develop and implement test plans and perform system testing

- Provide end user training and support

- Collaborate with other SAP functional consultants to integrate SAP CS with other modules such as SD, MM, and PP

- Troubleshoot and resolve issues related to SAP CS module

- Assist with upgrades and enhancements to SAP CS module

- Stay current with SAP CS module updates and best practices

Qualifications and Skills:

- Bachelor's degree in Computer Science, Information Technology, or related field

- 3+ years of experience as an SAP CS Consultant

- Strong knowledge of SAP Customer Service module functionalities

- Experience with SAP implementation projects

- Excellent communication and interpersonal skills

- Ability to work independently and as part of a team

- SAP certification preferred

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Required Skills
Genesys Consultant

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